Privacy Policy

Our Privacy Commitment

Kitchen Concepts Unlimited, LLC (“Company,” “we,” “us” or “our”) is committed to respecting the privacy rights and concerns of all users of the Company website where this Privacy Policy is posted (individually and collectively, the “Site”) (we refer to the Site, the services and the software made available through the Site, collectively, as the “Company Features”). As such, we have established and implemented this Privacy Policy to inform visitors to the Site and users of the Company Features how we use and protect the information we collect through the Site and the Company Features. By visiting the Site or using any of the Company Features, you consent to Company’s collection, use, storage, deletion and disclosure of information relating to you as set forth in this Privacy Policy. This Privacy Policy is effective as of the date set forth above and is only applicable to the Site and not to any other website that you may be able to access from the Site which may have its own data collection and use practices and policies.

The Company provides its services to you subject to the following conditions. Please take the time to read them carefully.

This policy answers the following questions:

What information do we collect about you and how do we use it?
Will we share your personal information with third parties?
What choices do you have about the collection and use of your personal information?
What security measures do we take to safeguard your personal information?
What information do we collect about you and how do we use it?

Types of Information We Collect

Personal information means information that can be used to identify and contact you. You may access certain areas of the Site anonymously; however, personal information is required to create an account and access certain aspects of the Company Features.

We collect personal information when you create an account through the Company Features; participate in registration forms, feedback forms or questionnaires; purchase a product through the Company Features; or receive customer or technical support.

To create an account for the Company Features, we require you to provide certain information to create your profile, including a username, password, address, email address and phone number. Providing additional information beyond what is required to create an account is entirely optional, but enables you to gain more from the Company Features. When you order from us, we collect your name, billing address, shipping address, email address, and phone number. Credit Card information is processed by Shopify Payment/Paypal Payment Services and is not kept on file at the Company.

How We Use Your Personal Information

The personal information you provide to us will allow us to fulfill your product order; alert you of new products, features, or enhancements; handle your customer service questions or issues; and notify you of promotions, updates, or special offers that we think may interest you. We may also use your email address, postal address and/or phone number as part of the Company Features in sending you messages about the Company Features and other general announcements.

We keep track of your interactions with us, including but not limited to your activity within the Company Features. Except as set forth in this Privacy Policy, or unless we have your consent, we will not share your personal information with any person or entity other than those affiliated with the Company, entities acting on behalf of the Company and relevant third parties such as those needed to complete a transaction, collect and maintain our information collection servers, and perform technology and related services. We may use personal information that you provide to us to send messages to you in response to your request to perform an activity in connection with your use of any of the Company Features. We may also use your personal information to contact you when necessary.

Cookies

“Cookies” are small bits of electronic information that a website sends to a visitor’s browser and are stored on the visitor’s hard drive. Like many websites, as you browse the Site, advertising cookies will be placed on your computer so that we can understand what you are interested in. This then enables us to present you with retargeting advertising on other sites based on your previous interaction with the Site. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number.

Do Not Track

In compliance with California legislation, AB370, effective January 1, 2014, the Company’s practices in responding to “do not track signals and collecting user information over time and across a network of websites when you visit the Site are described below. We do not honor the request of “do not track” signals sent by your browser when you visit the Site. Additionally, Company does not collect user information about your online activities over time and across differed websites, or authorize third parties to do so.

Analytic Tools

We may use analytical tools to help us learn about who visits the Site and what pages are being viewed.

Underage Person’s

We do not knowingly market to, accept orders from, or solicit personal information from persons under the age of 18. We assume no liability for orders from persons under the age of 18. For the avoidance of doubt, the Company maintains the confidentiality, security and integrity of personal information collected.

You may choose to register at our Site if you are over eighteen (18) years of age. Do not register if you are not over eighteen (18) years of age. If you are over eighteen (18) years of age and do register, you will have an email address/username and password for your account. You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. You are responsible for keeping such information current, complete, accurate and truthful. You agree to accept responsibility for all activities that occur under your account, username and/or password. You agree to provide only current, complete, accurate and truthful information. If you are accessing and using the Site on someone else’s behalf, you represent that you have the authority to bind that person as the principal to this Privacy Policy and the Company’s Terms of Use, and to the extent you do not have such authority you agree to be bound to this Privacy Policy and the Company’s Terms of Use and to accept liability for harm caused by any wrongful use of the Site or content resulting from such access or use.

Electronic Communications
When you visit the Site or send us an email, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email, text, or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Will we share your personal information with third parties?

Sharing of Information

We use your personal information to complete transactions, respond to your requests, deliver products and services you request, and send communications to you about promotions, updates, or special offers (which may be offered by Company or one of its business partners) that may be of interest to you. We may share your personal information with carefully selected vendors and business partners, including companies that perform marketing services and other business operations for us, under strict terms described below. In addition, we will share the personal information we collect from you under the following circumstances:

Protection of rights.

We will share personal information if we have a good faith belief that (i) access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process, such as a court order or subpoena, or a request by law enforcement or governmental authorities, (ii) such action is appropriate to enforce our Terms of Use for the Company Features, including any investigation of potential violations thereof, (iii) such action is necessary to detect, prevent, or otherwise address fraud, security or technical issues associated with the Company Features, or (iv) such action is appropriate to protect the rights, property or safety of the Company, its employees, users of the Company Features or others.
Asset transfers. If we become involved in a merger, acquisition or other transaction involving the sale of some or all of Company’s assets, user information, including personal information collected from you through your use of the Company Features, could be included in the transferred assets. Should such an event occur, we will use reasonable means to notify you through email, text, and/or a prominent notice on the Site.
Service Providers. We may share your personal information with service providers that we engage for the purpose of processing information on our and your behalf. For example, as of the date of this Privacy Policy, we partner with Shopify Payment/Paypal Payment Services to process payments for the Company Features. While providing services for us, these companies may access your personal information. To the extent applicable, we require these entities to comply with this Privacy Policy and appropriate confidentiality and security measures.

Additional Information You Should Know About Third Parties

The Site may contain direct links to websites operated by our business partners and other third party entities, such as Facebook, Twitter and Instagram. These third party websites may collect information about you when you visit them or otherwise communicate with them. This Privacy Policy does not cover the information practices of third party websites linked to the Site or accessible through the Company Features. Although we encourage such third parties to adopt and follow their own privacy policies, we are not responsible for their collection and use of your personal information. You should refer to the privacy policies and statements of other websites or contact the respective webmasters of those websites to obtain information regarding their information collection, use and disclosure policies.

When you have clicked on a third party logo or URL displayed on our Site which links you to a different website, our Privacy Policy no longer applies and you must read the privacy policy of the third party to see how your personal information will be handled on their website.

What choices do you have about the collection and use of your personal information?

Control of Your Information

You may update your personal information or modify your account preferences for the Company Features by accessing the account interface of the Site.

Opting Out of Receiving Communications from Us

For marketing and promotional purposes, we send out email or text notifications to our customers about products or events that we think may be of interest to them. Marketing and promotional email and text messages will be sent to everyone who enters an email and/or phone number on the website and must be at least 18 years of age. You will be asked to opt-in. You can opt out of these emails or text messages by clicking on the unsubscribe link at the bottom of them or texting keyword STOP, STOPALL, END, CANCEL, UNSUBSCRIBE or QUIT to the telephone number, long code, or short code that sends you our initial confirmation message to cancel.

If you no longer want to receive our emails or other announcements, you may opt-out by clicking on the link at the bottom of the emails sent to you. Please note that you cannot unsubscribe from certain correspondence from us that is necessary to administer your account, including messages relating to your account transactions. If you no longer want to receive our emails or other announcements, you may opt-out by texting the keyword STOP, STOPALL, END, CANCEL, UNSUBSCRIBE or QUIT to the telephone number, long code, or short code that sends you our initial confirmation message to cancel. After texting STOP, STOPALL, END, CANCEL, UNSUBSCRIBE or QUIT to the telephone number, long code, or short code that sends you our initial confirmation message you will receive one additional message confirming that your request has been processed. If you change your preferences, it may take up to 48 hours for it to take effect.

Mediation

If you are a resident of a country outside of the European Union, you also agree that, in the event any dispute or claim arises out of or relating to this Privacy Policy that you and the Company will attempt in good faith to negotiate a written resolution of the matter directly between the parties. If you reside in the United States, you agree that if the matter remains unresolved for forty-five (45) days after notification (via certified mail or personal delivery) that a dispute exists, all parties shall join in mediation services in Chatsworth, California with a mutually agreed mediator in an attempt to resolve the dispute. Should you file any arbitration claims, or any administrative or legal actions without first having attempted to resolve the matter by mediation, then you agree that you will not be entitled to recover attorneys’ fees, even if you would otherwise be entitled to them.

Dispute Resolution for Residents of the European Union

If you are a resident of the European Union, in the event that you have any dispute or claim arising out of or relating to this Privacy Policy, you may report your claim to the European Union Data Protection Authorities located in your jurisdiction.

What security measures do we take to safeguard your personal information?

The personal information that you provide to us is stored on servers, which are located in secured facilities and protected by protocols and procedures designed to ensure the security of such information. In addition, we restrict access to personal information to Company employees, independent contractors and agents who need to know this information in order to develop, operate and maintain the Company Features. All Company personnel who have access to this information are trained in the maintenance and security of such information. However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect user information, we cannot ensure or warrant the security of any information you transmit to us or through the use of any of the Company Features and you acknowledge and agree that you provide such information and engage in such transmissions at your own risk. Once we receive a transmission from you, we will endeavor to maintain its security on our systems.

Site Policies, Modification, And Severability
We reserve the right to make changes to the Site and this Privacy Policy at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

We reserve the right to refuse service and/or terminate accounts without prior notice if this Privacy Policy is violated or if we decide, in our sole discretion, that it would be in the Company’s best interests to do so.